JOB TITLE:  Adult & Private Lessons Supervisor 
DIVISION: Solitude Ski & Ride School 
REPORTS TO:  Snowsports Operations Manager 
LOCATION: Solitude Mountain Resort 
CLASSIFICATION:  Full-Time/Winter Seasonal/Hourly 
PAY RATE: $28.88 
  
POSITION:   
This position will primarily oversee adult group programs and private lessons products for guests of all ages. This is a full-time, seasonal role from October to May. Ski and Ride School Supervisors are career and goal-oriented individuals who can supervise all aspects of Ski & Ride School operations. Responsibilities include maintaining high levels of customer satisfaction, employee engagement, and achieving financial results. Supervisors use available technology, business practices, & communication systems to manage daily and seasonal staffing needs. Additional responsibilities include training staff, submitting payroll, assigning and directing work, & appraising performance.   
  
SPECIFIC JOB REQUIREMENTS:  
Good communication and leadership skills 
Must be dependable and punctual 
Knowledge of basic computer programs and the ability to learn new ones 
Able to think quick, create relationships with the staff and make objective assessments/decisions about staff usage 
Possess an organized work style 
Able to be innovative and creative 
On snow supervision of Snowsports operation experience is a plus 
Current Level I PSIA-AASI (or equivalent) Certification. Level II PSIA-AASI Certification preferred 
2 years of teaching full-time for a ski & ride school 
 
JOB DUTIES AND RESPONSIBILITIES: 
Train employees in the skills and responsibilities being conducted daily 
Implement schedules for staff under your supervision  
Work directly with sales teams to drive business and optimize guest experience 
Manage and execute on-snow adult group products, private lessons, and guided experience 
Maintain accurate class records, labor performance, and revenue data for the department 
Keep staff aware of overtime situations and apply appropriate timecard changes 
Manage staff performance by delivering recognition, coaching, disciplinary action, and seasonal evaluations