Website Saddleback Mountain
Do you love skiing, leadership, mentoring instructors, and building programs that create unforgettable guest experiences? Saddleback is looking for a passionate, hands-on Snowsports Manager to help lead the Roger Page Ski & Ride School and support the continued growth of our mountain community.
This role is perfect for someone who enjoys balancing operations, staff leadership, guest experience, and on-snow culture. From coaching instructors and supporting families to overseeing daily operations and helping shape future programming, the Snowsports Manager plays a key role in the Saddleback experience.
At Saddleback, we value teamwork, authenticity, professionalism, and a genuine passion for sharing snow sports with guests of all ages.
Job Summary
The Snowsports Manager oversees the daily operations of the Roger Page Ski & Ride School, including staffing, scheduling, training, seasonal programming, and guest experience. The Roger Page Ski & Ride school team has approximately 60 instructors. This role works closely with supervisors, instructors, and resort leadership to ensure smooth daily operations while fostering a positive and supportive culture for both staff and guests.
This is a hands-on leadership position that includes supporting daily operations on snow and indoors, assisting guests and staff, and helping guide the future growth of Snowsports programming at Saddleback.
Essentials duties/ Responsibility
• Lead daily operations of the Ski & Ride School including staffing, scheduling, and lesson coordination
• Recruit, hire, train, mentor, and support instructors and supervisors
• Foster a positive, professional, and team-oriented culture
• Support instructor development through clinics, training, and certifications
• Oversee youth programs, seasonal programs, private lessons, and group lessons
• Work closely with Guest Services, Rentals, Patrol, Marketing, and Resort Leadership
• Help manage labor, payroll reporting, budgets, and operational planning
• Maintain strong guest service standards and assist with service recovery when needed
• Support product setup, scheduling systems, and operational communication
• Be present and visible during daily operations, including teaching lessons when needed
• Help maintain a safe, organized, and fun learning environment for guests and staff
Required Skills / Abilities
• Strong leadership, communication, and organizational skills
• Previous supervisory or management experience
• Passion for skiing, snowboarding, guest service, and staff development
• Ability to work in a fast-paced mountain environment
• Experience working with children, families, and seasonal programs
• PSIA/AASI Level I certification or equivalent experience preferred
• Familiarity with RTP, Flaik, Google Workspace, or similar systems is a plus
• Willingness to work weekends, holidays, and peak vacation periods
•Position includes a mix of administrative, operational, and on-snow responsibilities
• Ability to work outdoors in winter conditions for extended periods
• Ability to ski or snowboard varied terrain and assist with physical operational tasks
• Ability to lift up to 50 lbs
Preferred Education and Experience
PSIA/AASI Level II certification preferred, but we are willing to work with the right candidate.
Two years of supervisory experience in a fast-paced environment preferred.
Strong skiing or riding skills required.
Experience teaching snowsports and leading teams is a plus.
To apply for this job please visit workforcenow.adp.com.

