Snow Sports School Supervisor 

POSITION SUMMARY 

The MSS Supervisor will work with supervisory and management staff and instructors in all aspects of daily operations of the ski and snowboard school.

ESSENTIAL DUTIES 

• Lesson assignments, including generation of daily reports
• Be present and facilitate the check in process at an assigned department’s line ups, daily
• Staff scheduling within our scheduling systems
• Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
  • Take opportunities to coach and mentor fellow staff members
  • Overseeing lessons to ensure quality
• Support payroll day to by ensuring accurate data is captured during the lineup process
• Helping to meet the budget goals of the departments by being aware of daily labor and revenue targets
• Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers and instructor staff members. Work with management team to find a resolution in a timely manner.
• Managing ski and snowboard program set up and upkeep during the day, including both indoor areas and outside set up
• Teaching lessons when needed
• Helping create and/or implementing changes to department
• Build relationship with instructors and families within the program
• The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program
• Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning
• As part of the Mountain Sports School, this position may require work duties outside of normal work requirements such as assisting with events, lift operations, extra computer work, helping in the ski school kitchen and other duties as assigned.
• This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS 

• High school graduate- required
• PSIA/AASI certifications or equivalent- required
• At least 1 season full time or 2-3 seasons part time Teaching skiing or snowboarding
• Must have prior experience utilizing the Microsoft Office Suite, experience utilizing resort POS systems a plus
• Willingness & ability to learn new computer systems
• Ability to problem solve with management team and independently
• Must have previous experience working in a guest service
• Ability to work in a fast-paced environment
• Self-starter- quick thinker
• Able to work 2-5 days a week depending on status, including weekends, holidays, early mornings

Mountain Environment:

• The primary physical environment in which this position works is outdoors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude and extreme heights.
• The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day.
• Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
• Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.