• Full Time
  • Part Time
  • Big Sky, MT

Website Big Sky Resort

Employee Experience Coordinator

Overview

As part of Big Sky Resort’s Mountain Sports School Management the Employee Experience Coordinator takes a holistic approach to best serve department employees.  They will work with the management team to ensure organizational policies are effected and implemented correctly.  The expectation is that the coordinator is actively engaging with employees as well as management team.

Responsibilities

  • Own Team Member Engagement Survey reporting and dashboard updates
  • Act as a point of contact for employee concerns and address or escalate concerns
  • Drive engagement and a deeper connection to values and mission
  • Own seasonal pulse surveys & provide feedback
  • Develop and Curate content that engages employees on the Instructor Website & other platforms used across the department
  • Fill out raise forms, track certification and update priority system
  • Collaborate with managers and supervisors to determine best staff communications plan
    • Update Email Communications webpage as needed (all BSR instructor emails only)
  • Ensure message/information consistency across all communication channels & platforms
  • Assist with technology to better help employees and guests (RTP product updates, AW updates, ProCard Updates)
  • Facilitate peer-to-peer conversations to bridge the gap between leadership and frontline employees
  • Identify areas of friction for employees & elevate solutions

Qualifications

  • Experience in tourism & hospitality
  • Proficient in MS Office
  • Willing to learn

All full time seasonal employment at Big Sky Resort includes:

  • FREE All Access Ski Pass and eligibility for Montana Ski Area Association
  • Discounted skiing for friends and family
  • Discounted ski/snowboard lessons/rentals and F&B/retail discounts at all Boyne outlets
  • Eligibility for affordable employee housing and lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • FREE Basecamp activities including zip line course

Apply Here

To apply for this job please visit careers-boyneresorts.icims.com.