Nordic Center and Snowshoe Program Manager

Department: Nordic Center

Reports To: Director of Meadows Learning Center

Supervises: Nordic / Snowshoe Supervisors and Instructors/Guides

Class: A – Full-time, Seasonal, Exempt (Salaried position) from mid-October to mid-April

About Mt. Hood Meadows – Your Mountain Home

Come join the leadership team of one of the largest, family owned, independent resorts in the country during one of the longest seasons in North America with 400+ inches of natural annual snowfall and a Nordic skiing season that starts in late November or early December and runs into the first week of April. Downhill operations typically continue into May.

Our Nordic Center is growing with plans over the next several seasons to expand our Nordic Center facility with a completely new 3,000 square foot Nordic lodge, expanded trail system and a growing snowshoe program. Come be part of growing the Nordic community on Mt. Hood.

We are proud of our sustainable operation under the same private ownership since 1968 and we are one of Oregon’s Top 100 companies to work for. All company after-tax profits are reinvested into the resort – we call this the “perpetual stoke model” with a team first approach. Be assured you are part of something very special and unique to Mt. Hood.

Competitive salary based on NSAA and industry data, manager bonus pool based on EBITA performance, health and dental insurance plan, housing support via our Turns for Tenants program helping place employees in local community rental properties, free dependent passes, extremely generous food and retail discounts, discounted Indy Pass access for team members and regional resort exchange program to ski/ride at other resorts for free, plus a whole lot more.

Mt. Hood Meadows is located 35 miles south of world-renowned Hood River, Oregon and 40 miles east of Sandy, Oregon on the west side with multiple employee shuttles running daily not to mention the best terrain and snow on Mt. Hood. Portland, Oregon, the state’s largest city, is also close by for your urban escapes and “big city” services, plus the Oregon Coast is also an easy outing on your days off.

About the Nordic Center and Snowshoe Program Manager

This position is responsible for the successful management, operations and continued growth of the Nordic Center and Snowshoe Program, including the delivery of quality Nordic skiing and lesson experiences as well as our snowshoe programming including trails and tours, for guests and team members.

This person will manage and oversee all aspects of Nordic Center business and operations, maximizing sales and revenue through customer satisfaction and employee engagement; Manage and oversee the Nordic Center and Snowshoe Program operations; Help develop and lead new and original programming to continue to enhance the Nordic experience; Communicate and interact with other departments to achieve cohesive operations and achieve company/department goals; Provide strong leadership within the Nordic Center, the Meadows Learning Center, and the local communities; Maintain a positive and productive work environment for all department team members including but not limited to being responsible for providing a positive experience for our team and guests, with safety, respect, and fun as top priorities.

Requirements, Qualifications & Experience

• Must be 18 years of age or older.
• High School Diploma or equivalent education.
• Detail oriented, accurate, problem-solving skills with ability to anticipate situations through planning and systems thinking.
• Proficiency with Microsoft Office suite and point of sales systems.
• Strong written and verbal communication skills and ability to communicate clearly in English to deliver and understand verbal and written communications.
• Ability to handle fast-paced, potentially high-pressure work environment with varying people dynamics and the ability to balance and manage competing priorities, scheduling while motivating a team to accomplish business objectives.
• Exemplary interpersonal, communication and guest service skills.
• Desire to work outdoors in all conditions and have a passion for Nordic skiing and snowshoeing.
• Must be able to work weekends and holidays from approximately mid-October to mid-April.
• Reliable transportation for winter road conditions.
• Employment in this position is subject to a satisfactory criminal background screening.

Preferred Qualifications & Experience

• Post High School education with degree in Business or related area of study, and/or equivalent experience.
• PSIA-AASI Level I or higher certification or equivalent.
• Two years supervisory or management experience including hiring, coaching, workplace safety, retention, and team development.
• RTP Point of Sale, Dayforce, WordPress CMS experience.
• Previous experience with managing social media platforms and event promotions.

Perks

• Annual salary $54K to $66K – ($25.96 to $31.73 per hour equivalent)
• Company provided Medical and Dental Insurance
• Generous 401k plan eligibility
• Daily Food and Cell phone stipends
• FREE Spouse/Partner season pass
• Dependent season passes for those 22 years of age or younger
• Buddy Day Passes for friends
• Daily food stipend
• 70% off Food Discount, 30% off retail
• Great work environment

To see all our jobs please see:

https://www.skihood.com/explore/jobs/current

Or click here for direct access to the application:
https://us241.dayforcehcm.com/CandidatePortal/en-US/meadows/Posting/View/2818

If you’d like more information about any positions or careers at Mt. Hood Meadows, please contact:
Tyler Barnes
Director of the Meadows Learning Center
PSIA-NW Alpine Examiner and Assistant Coach of the PSIA-NW Technical Team (Emeritus) via