Website Lee Canyon

Ski School Manager

LEE CANYON AMBITION AND MISSION STATEMENT

Our Ambition: To be Vegas’ year-round backyard escape for discovering adventure in the mountains.

Our Mission: Deliver memorable experiences. Enhance people’s lives. Have fun doing it.

POSITION DESCRIPTION

This position is responsible for oversight of Ski and Snowboard School programs and Summer Activities , including the training of staff, labor management, guest services and the development and expansion of new and existing products and programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Motivates, evaluates, and directs staff on a continual basis.
  • Effectively communicates with all employees, guests and outside affiliates.
  • Ensures that all ski school employees receive the training, support, guidance, feedback and resources necessary to perform job duties effectively.
  • Ensures training programs are current with industry and PSIA/AASI standards.
  • Oversees ski and snowboard program operations, task delegation and administrative processes in accordance with resort goals.
  • Protect and promote the safety of self, co-workers and Lee Canyon guests at all times, which may include regular snow removal and ice melt placement.
  • Report any potential safety risks, situations, accidents or incidents immediately.
  • Has ability to train, direct, develop and mentor employees.
  • Addresses employee performance issues.
  • Able to create a comfortable and productive workplace for all team members.
  • Accurately forecasts staffing needs and schedules individuals for daily teaching and activities in accordance to resort and guest need.
  • Creates and facilitates daily instructor payroll process to ensure accuracy of reporting and compensation.
  • Has excellent guest service and communicative skills and consistently strives to improve upon the guest experience.
  • Can work comfortably with various cultures and ages in a team environment.
  • Able to establish and maintain a friendly rapport with all other departments.
  • Regularly cooperates with Marketing, Rentals, Ticketing and F&B to ensure guest satisfaction.
  • Works closely with Director of Resort Services in the creation and maintenance of departmental budget.
  • Adherence to budgetary plan and constraints.
  • Attends administrative meetings and communicates initiatives effectively to staff.
  • Facilitates staff meetings.
  • Continuous innovation in anticipation for growth.
  • Open to new ideas and processes to help facilitate change.
  • Accurate and timely payroll processing within department.
  • Has a clean and welcoming appearance.
  • Oversees children’s specialty programs.
  • Must pass pre-employment screening.
  • Has reliable transportation to be able to carpool/commute.
  • Is able to safely navigate uneven and slippery terrain.
  • Has use of their own ski boots or snowboard boots, skis or snowboard, ski poles as needed, helmet, gloves and eye protection.

PREFERRED EXPERIENCE

  • Previous Guest Service in a similar resort setting.
  • Previous experience supervising a staff of 25+.
  • Minimum of 3 years experience managing ski and snowboard instructors.
  • Current Level II Certification & Children’s Certification, etc.
  • Experience in managing and adhering to revenue, labor and expense budgets.
  • Organizational and Computer Skills a must.
  • Strong training and mentoring skills required.
  • Able to communicate timely and effectively in both face-to-face arenas and via the use of various pieces of technology.

PHYSICAL DEMANDS

  • Must have the ability to lift 50lbs and carry 50 yds.
  • Must be able to work in the standing position for up to 8 hrs.
  • Must be able to work in outside temperatures of under 32 degrees for up to 8 hrs.
  • Must have advanced skiing and/or snowboard ability.

Apply by emailing

Application Deadline: December 10, 2021

To apply for this job email your details to HR@leecanyonlv.com