Website Keystone Resort

Ski School Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:

The Ski and Ride School Manager is responsible for creating a welcoming impression by leading the resort values and priorities and modeling our company’s leadership competencies. This is achieved through the focus on quality control, guest relations, sales generation, staff performance development, financial responsibility, communication, teamwork, administrative duties and self-development. He or she will manage growth and expense of programs, and will oversee the location’s supervisory team to ensure all stakeholders: employees, guests, resort and business needs are consistently met. This position will work with the Director, General Manager, and all other resort departments to ensure efficient management of the department.

Job Specifications: 

  • Outlet: Keystone
  • Housing: May Be Available
  • The budgeted range starts at $60,000 – $65,000. Actual pay will be adjusted based on experience
  • Shift & Schedule Availability: Full Time / Year Round (10 months)
  • Skill Level: Advanced

Job Responsibilities:

Connect to and Develop supervisors, pros and support staff at their assigned location to understand their role in our business. Implements and holds staff accountable to both Ski & Ride School & company policies and procedures.

  • Resolve guest complaints by utilizing company values, and available company tools.
  • Drive our business through quality control of products, labor management and safety of employees and guests.
  • Communicate effectively with leadership, peers and other departments to create an environment of support and trust that will benefit staff and guests.
  • Responsible for overseeing and coordinating the day to day supplies and program tools for inside and outside operations.
  • Understand, Lead and model the Company’s mission, vision and values.
  • Contribute to development of future strategic initiatives of the department.
  • Ensure that staffing needs are in line with business needs on a daily basis
  • Other job duties as assigned by management

Job Requirements:

  • High School diploma or equivalent
  • Minimum of three years experience as an Ski & Ride School Instructor
  • Minimum of two years of supervisory experience
  • PSIA/AASI Level 2 certification or equivalent
  • Microsoft Office proficiency
  • English, fluency in both written and verbal
  • Must be able to work in inclement weather in a high alpine environment
  • Must have excellent guest service and communication skills
  • Must work well in a team
  • Strong leadership skills
  • Must be able to work flexible schedule including weekends, nights, weekdays, evenings, & holidays
  • Must pass a background check

Preferred Skills:

  • PSIA/AASI Level 3 certification or equivalent
  • Children Specialist 2 certification or equivalent
  • Prior experience working with Children, Adult, and privates
  • RPOS experience
  • College degree / experience in relevant field
  • Experience in a high-volume, fast-paced work environment.

The expected pay range is $60,000 – $65,000. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

To apply for this job please visit jobs.vailresortscareers.com.