Website Dodge Ridge Mountain Resort

Director of Snowsports

The Director position is responsible for leading the Ski and Ride School and will include the following responsibilities: program growth and development, recruiting, motivating, and training staff, developing, and following a financial plan, developing and implementing a risk management plan and demonstrating passion and enthusiasm for the sport. This leadership role is critical to the successful growth and development of the company.

Job Duties and Responsibilities

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

GENERAL ACCOUNTABILITIES

  1. Hires, motivates, evaluates, and directs staff to ensure adequate guidance and resources to accomplish established departmental goals and objectives.  Ensures that all employees receive the training, support, guidance, feedback, and resources necessary to achieve departmental success.
  2. Directs the establishment of departmental standards, guidelines, objectives, and operations plans and maintains other administrative processes such as budgeting and staffing to ensure proper planning, efficient operation of departments and successful achievement of resort goals.
  3. Maintains and enhances the guest focused culture in all areas of responsibility.
  4. Maintains schedules in compliance with departmental objectives; manages responsibilities in compliance with resort safety policies.
  5. Maintains current knowledge on legal issues and technological advances, which impact the industry and applies knowledge to better the quality of programs. Maintains awareness of scope and progress of competition and applies knowledge to benefit department programs.
  6. Effective and appropriate communication skills in alignment with company culture with all levels of employees, guests, and all other outside contacts.
  7. Effectively manage multiple priorities at any given time.
  8. Familiarity with applicable state and federal labor standards and regulations and the ability to manage departmental compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  1. Management of Ski & Ride School, Adult and Children’s programs, Teams programs, teaching areas, seasonal programs, and training programs.
  2. Ability to delegate responsibility, motivate and lead direct reports to achieve goals and objectives.
  3. Ability to move around all areas of the mountain and base facilities at all times of the year.
  4. Assist and support the Front Desk and Guest Services staff with private lessons and lesson packages to promote and complete sales and reservations.
  5. Creation and pricing of all lesson and programs with the approval of the General Manager.  Work closely with the Marketing Department on the promotion of approved programs.
  6. Oversee the inventory and maintenance of all equipment and uniforms necessary to maintain the standards set forth by the resort.
  7. Work closely with all Managers to maintain and improve resort’s quality of experience for its guests.
  8. Actively promote safe skiing/snowboarding by educating the staff and public as to the “Your Safety Responsibility Code” and common-sense rules of skiing/snowboarding.

RESPONSIBILITIES TO SAFETY:

  1. Protect the safety of self, co-workers, and guests, always.
  2.  Report any potentially harmful equipment or situations to the Risk Manager and Resort Operations Director without delay.
  3. Report safety-related accidents and incidents at once to the Risk Manager and General Manager.
  4. Follow all company and department safety policies and procedures.
  5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
  6. Drive in accordance with the law and Fleet Safety Program.
  7. Have the ability to effectively control and coordinate staff in an emergency.

SUPERVISORY RESPONSIBILITIES

The Director is responsible for the overall direction, coordination, and evaluation of staff and to carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work closely with Human Resources to successfully resolve employee issues and to enhance employee relationships.

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Energetic and enthusiastic about the sport of skiing, snowboarding, and coaching

EDUCATION and/or EXPERIENCE

  • Has a working knowledge of general business practices, financial planning, strategic planning, organizational skills, Snowsports school management and related operational activities.
  • Possess an understanding of corporate and property specific policies and procedures.
  • Minimum of 3+ years of supervisory experience along with a minimum of 6, preferably 8+ years of Snowsports teaching experience

CERTIFICATES, LICENSES, REGISTRATIONS

PSIA/AASI Level III current certification.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of Managers, clients, customers, and the public.

COMPUTER SKILLS

Must have a working knowledge of computer programs, such as, Microsoft Word and Excel, Google Gmail, Sheets and Docs etc.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to walk and ski or snowboard at an advanced skill level and all terrain.  The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee may frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include depth perception.

Job Attitudes

  • Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
  • Support the Company’s policies and procedures.
  • Support the harmony and goodwill of the Company.
  • Be an effective team leader and motivator for the department.

Work Schedules

Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.

When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays.  During busy periods, you may be expected to work six (6) days a week.

You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time.  Keep in mind that you will often be required to drive on hilly, snow packed, and icy road surfaces.

Working Conditions

At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.

Work is typically outside working directly with resort guests and other resort staff members.  It can be noisy, cold, wet, or humid.  You may be expected to work in high places and frequently you will work around moving objects.

Uniforms

A professional appearance at Dodge Ridge is required.  Please always wear your name tag and uniform during your scheduled shift.  We will provide most of the uniform for you to do your job.  However, you will be required to provide some items as part of your job, as listed below.  The quality, color, and style of any item to be worn, is outlined in the Snowsports Manual.  All hats worn must have the Dodge Ridge logo while on shift.

Items You Must Provide

  • Ski / snowboard equipment and ski bindings that pass a binding function test (you should be aware you are responsible for any damage to your equipment while at work.
  • Goggles
  • Sunglasses
  • Sunscreen
  • Gloves
  • A lock for your locker
  • All base layers appropriate to the conditions.

Apply here: www.dodgeridge.com/jobs-home/

To apply for this job email your details to hr@dodgeridge.com