Website Beech Mountain Resort

 Director of Snowsports

The Snowsports Director is responsible for the overall quality of the guest and employee experience within all programs of the Snowsports School.  The position will develop, implement, and improve programs that are guest oriented and profitable for the Snowsports School, its’ instructors, and Beech Mountain Resort. The Snowsports Director is also responsible for the oversight of the general look and feel of Beech Mountain Snowsports School.  The position answers directly to the general manager and is expected to fulfill the company’s vision for successful operations.

Essential Duties/Responsibilities

  • Oversee the supervisors coaching, mentoring, and appraisals of instructors
  • Supervise the Snowsports School administration in the seamless and professional booking and sales of private and group lessons
  • Development/Training and supervision of ski and snowboard instructors while monitoring the effectiveness of that training
  • Monitor and or assist with work schedules for ski and snowboard instructors, and indoor administrative operations
  • Maintain a professional work space and adhere to all company guidelines and procedures

Snowsports Administration

  • Supervise line-up and instruction
  • Meet, greet, and facilitate guest/instructor interaction both inside and outside the meeting area
  • Be a role model and mentor to ski and snowboard instructors, administration, and customer service support by demonstrating core values, and outstanding guest/employee services
  • Model, lead, and support safety programs
  • Stay current with guest and employee health and safety regulations, child care guidelines, and emergency evacuation procedures
  • Communicate professionally and courteously with guests and employees in person, through email, and over the phone
  • Maintain a minimum of level II or III PSIA or AASI certification
  • Maintain written logs, reports, timesheets, and checklists
  • Initiate and/or approve any departmental purchases
  • Insure departmental compliance with the employee handbook and Beech Mountain procedures including appearance, dress code, and behavioral standards
  • Assist with and monitor the payroll process to ensure accuracy and timeliness of instructor compensation
  • Review snowsports school related accidents and ensure that all documentation have been properly processed and proactive prevention actions are established
  • Promptly handle problems and complaints that arise during day-to-day operation of all snowsports programs
  • Successfully mediate emotionally charged situations with employees and guests
  • Coordinate and cooperate with other departments
  • Serve as a ski or snowboard instructor as needed
  • Order, maintain and issue uniforms
  • Maintain and inventory ski equipment
  • Become an active participant with administration of regularly scheduled day & night groups
  • PSIA/AASI ski or snowboard certification – Level II or higher
  • Must be: An excellent skier with technical knowledge of skiing/snowboarding and snowsports safety

Minimum Qualifications

  • Able to work long and irregular hours including weekends and holidays
  • Able to qualify as a ski/snowboard instructor
  • Must have: Superior interpersonal skills
  • Ability to effectively present information in one-on-one and small group situations
  • Understanding of business principles and efficient organizational skills
  • Must be experienced using: PC Microsoft Office – Excel, Word, Oulook
  • Must promote a drug-free workplace, will be subject to drug screening and/or background check
  • While performing the duties of this job, the position is required to navigate a high mountain environment on varied terrain in demanding winter weather conditions
  • Stand for an extended period of time
  • Frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl
  • Regularly lift or move up to 50 pounds and occasionally lift or move more than 50 pounds
  • Specific vision abilities requires depth perception and ability to spend a significant amount of time working on paperwork and computer screens
  • Exert force by pushing & pulling items

Special Requirements

Beech Mountain Resort is located in an adverse weather region.  Reliable transportation

in all occurrences of winter weather is required.  Employment is contingent upon satisfactory results of state and federal criminal background check.

Beech Mountain Resort is an equal opportunity employer.  We are dedicated to providing a diverse workforce and are a drug/tobacco free work environment.

To apply:  Please email a resume and cover letter to

To apply for this job email your details to