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RM - Webinar: Decoding Guest Behavior


Date: Thursday, January 22, 2026 from 6 pm - 8:30 pm MT
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Event Type: Webinar

Location: Online

Host Division: Rocky Mountain

Registration Information:
- First Chair Rate: $75.00 (available through Wednesday, December 31)
- Last Chair Rate: $90.00
- CEUs: 3

Prerequisites: Current PSIA-AASI Membership

Registration Deadline: Tuesday, January 6, 2026, 11:59 pm MT


Online Registration: CLOSED

Offline Registration: Contact the division office.


Course Description:

Course description:

This interactive clinic serves as a base for any snowsports instructor seeking information on

understanding and addressing behavior in snowsports lessons. The clinic offers insights and

tools that can make some of your most challenging lessons your most uplifting lessons.


Click here to view the event outline.


Note: This course was formerly known as "Understanding and Addressing Behavior in

Snowsports Lessons."

Course outcomes:

On successful completion of this clinic, you will be able to:

-Recognize the needs your guests may be communicating through their behavior

-Decode guests' behavior using the ABC model

-Implement strategies to address guests' needs and create an optimal learning

environment

This course is beneficial if you:

-Teach any snowsport. Guests of all ages have needs that may be communicated through

their behavior.

-Are preparing for adaptive certification.